Coldcare Global
Privacy & cookie information
Last updated: 19 October 2026
This website supports the commercial refrigeration activities of Coldcare Global UK Limited (company number 17190116), part of the Coldcare Global group. We respect the privacy of website visitors, trade contacts and prospective customers.
Information you choose to provide
If you email, telephone, use live chat or prepare a technical enquiry, we may receive your name, company, contact details, project requirements and the website page or product connected with your enquiry. We use that information to respond, prepare quotations, identify products or parts and maintain appropriate business records.
Visitor analytics
With your consent, we use Google Analytics 4 to measure page views, approximate location, device type, referral source, product interactions and enquiry actions. Google Analytics may store analytics cookies in your browser. It loads only after you select “Accept analytics”. You can withdraw consent through “Review cookie choices” on this page. Analytics is intended to show which Coldcare products and information are useful; it is not intended to identify individual visitors by name. See Google’s privacy policy for information about Google’s processing.
| Technology | Purpose | Choice |
|---|---|---|
| Essential preference storage | Remembers whether you accepted or declined optional analytics. | Required to remember your choice. |
| Optional analytics | Measures visits, product interest and enquiry actions. | Loaded only after “Accept analytics”. |
| Re:amaze contact widget | Provides live chat and maintains conversation history when you use it. | Used when you open or interact with the contact service. |
Enquiry context and lead scoring
When you contact us, the enquiry may include the page you contacted us from, relevant product interests, referral source and a simple interest score based on actions such as viewing product information or starting an enquiry. This helps us route and prioritise genuine trade and project enquiries. It does not make an automated decision that produces legal or similarly significant effects.
Sharing and retention
Information may be processed by service providers supporting website hosting, analytics, email and live chat. We retain enquiry information only for as long as reasonably required for the enquiry, quotation, contract, legal or legitimate business-record purpose.
Your choices and rights
You can select “Essential only” or revisit cookie settings from the website footer. You may also ask us for access, correction or deletion of your personal information where applicable.
Contact
Questions or requests can be sent to info@coldcareglobal.com or made by telephone on +44 (0)7903 866 117.